Q: Can I change my shipping address on my order?
A: Only when the order has yet to be dispatched can you change your shipping address. To do so, please reach out promptly with necessary information here.
Q: Do you offer local pickup?
A: At this time, Amanda does not have an open studio to accommodate local pickups. Though for original artwork and commissions, Amanda will work with clients for a personal delivery at a local and mutual location. Please reach out here with any questions or requests.
Q: Do you ship internationally?
A: Amanda currently offers shipping to the United States through amandaballengee.com.
Q: What is your returns / exchanges policy?
A: All transactions made through amandaballengee.com are final, and non refundable or exchangeable. In the event a product is damaged during shipment, the product must be returned within 30 days of purchase, in order to receive a refund or exchange, after inspection and confirmation of damage. We are not responsible for stolen or lost packages, packages sent to the wrong address, or for refunding or replacing packages in these cases. Please email here to report shipment damage, and start the return process.